Title: Box Office Attendant (Part-time)

Position Summary:
The Box Office Attendant is responsible for assisting customers with event ticketing and ensuring that operations at the entry point of the venue run smoothly. This position works closely with the management and security team.

Essential Functions:
- Provides quick and efficient customer service for ticket purchasing through various methods, including cash, credit, and Apple Pay. Works independently and handles cash with complete accuracy.
- Assists with guest list management. Checks identification, distributes tickets to the proper parties.
- Resolves customer concerns in a calm and collected manner; escalates to management when necessary.
- Provides guidance related to additional venue or event information, accessibility, etc.
- Other duties related to event operations and crowd control, as assigned.

Required Qualifications:
- Weekly committed schedule of Friday and Saturday, 9 pm to 3:15 am, required; Thursday night shift also periodically available.
- This position requires staying seated in one place, inside the venue’s front entrance, with minimal breaks; the working environment is a loud, crowded nightclub space.
- Must have experience cash handling and other payment methods such as credit cards.
- Excellent communication and customer service skills with a proven ability to work in a fast-paced environment.
- Previous experience working in events and familiarity with nightlife culture, a plus.
- Spanish bilingual, a plus.

Pay Rate:
$25/hour, W-2 position